Welcome to Embarcadero® Performance Center™ 2.6.2
Performance
Center Web Site | Embarcadero
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Thank you for using Embarcadero Performance Center, an enterprise
DBMS monitoring and performance management system that enables the proactive and
reactive monitoring, diagnosis, and management of multiple Oracle, SQL Server,
Sybase, and DB2 UDB LUW databases in real time. Embarcadero Performance Center
is equipped with intelligent diagnostics and expertly designed tuning
guidelines; including performance threshold violation detection, alarms,
notifications, and powerful reporting mechanisms, all intended to help pinpoint
and solve every performance problem you face.
What's New in Version 2.6.2
Apache/IIS Web Server Options on Install
Release Notes
System
Requirements
DBMS
Support
Known
Issues
Bug
Fixes
Additional Resources
Licensing
Your Embarcadero Product
Embarcadero
Technologies Product Support
Embarcadero
Technologies Technical Support
Embarcadero
Technologies on the Web
What's New in Version 2.6.2
Apache/IIS Web Server Options on Install
During an installation of Performance Center you are now given several
options for the Web Server:
- If you don’t have any web servers installed, Performance Center installs, by default, Apache 2.2.6 on port 80.
- You are notified if you have both the IIS Server and Apache installed (any version greater than 2.0.35).
You can then choose which server you want to use.
- If you have the IIS Server and an older version of Apache installed (older than 2.0.35),
you are given the choice of selecting the IIS Server or upgrading the Apache Server.
- If the Apache server, version 2.0.35 or later, is installed on your computer, a message is displayed that “a valid Apache installation has been detected on your computer.”
Release Notes
System Requirements
The following are the minimum hardware and system requirements to run
Performance Center:
- Microsoft Windows Server 2000, 2003, and XP
- 512 MB of RAM
- 250 MB of hard disk space (more space is recommended in large
environments)
- Database vendor-specific middleware for connectivity to repository and
monitored data sources
The following are the minimum hardware and system requirements to run
Performance Center Client:
- Microsoft Windows Server 2000, 2003, and XP
- 64 MB of RAM
- 75 MB of hard disk space
DBMS Support
Performance Center supports the following platforms:
- Oracle 8i, 9i, and 10g
- Sybase ASE 12.0, 12.5, 15
- IBM DB2 for LUW 8 and 9
- Microsoft SQL Server 2000 and 2005
Known Issues
- A known issue causes problems with the installation program. The following
measures should be taken if Performance Center does not install or uninstall
properly:
Problem: Embarcadero Performance Center does not
uninstall and starts the validation of the Performance Center
installation.
Solution: Remove the validation key
HKEY_CURRENT_USER\Software\Embarcadero\Performance
Center\2.6\InstallationOptions\Validator.
Problem: Embarcadero
Performance Center setup does not install/copy all files. An error message
indicates it cannot register a list of DLL files.
Solution: Remove
the validation key HKEY_CURRENT_USER\Software\Embarcadero\Performance
Center\2.6\InstallationOptions\InstallPreReqReboot.
Problem:
Embarcadero Performance Center does not install, but opens the uninstall
window.
Solution: Remove the uninstall key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0D57C744-A9F6-4D3D-A86A-C8E45214EBA8}
Problem: Embarcadero Performance Center fails to install with
unknown causes. Running the installation and uninstallation programs do
nothing, and the solutions provided above do not help.
Solution:
Follow the steps below:
1. Remove
HKEY_CURRENT_USER\Software\Embarcadero\Performance Center.
2. Remove
the following Paul Bunyan keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Diamond
Sierra\Paul Bunyan
HKEY_LOCAL_MACHINE\SOFTWARE\Levons
Wake
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Paul
Bunyan
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Paul Bunyan
3. Delete the shortcut located in Start\Programs\Startup\Server
Status.
4. Restart the machine.
5. Stop the 'Embarcadero
Performance Center' service.
6. Stop the ETPMonSvc.exe process via
Task Manager.
7. Delete all of the files from the Program
Files\Performance Center directory.
- There is a known issue when attempting to register a DB2 UDB LUW database
that is at release level v8.2.0003 and later (v8.1 Fixpack 10 and later).
Performance Center reports an error when trying to populate the list of
available database login IDs. This is a known issue since the introduction of
Fixpack 10, and is related to a post-installation task that needs to be
performed against the DB2 server. In order to resolve this issue you must
follow the post-installation tasks in the DB2 Fixpack ReadMe file related to
binding package "db2schema.bnd", and grant access to this package to PUBLIC:
db2 BIND /db2schema.bnd BLOCKING ALL GRANT
PUBLIC sqlerror continue
This action only needs to be performed
once for every database in the DB2 server, not for all clients.
- When installing Performance Center using domain user account
authentication, do not use a user account that is subject to password change
policies. If the password changes, the Performance Center service will not
restart. Workaround: Uninstall Performance Center and reinstall using
the new password.
- There is a known issue when attempting to register a DB2 UDB LUW database
that is at release level v8.2.0003 and later (v8.1 Fixpack 10 and later).
Performance Center reports an error when trying to populate the list of
available database login IDs. This is a known issue since the introduction of
Fixpack 10, and is related to a post-installation task that needs to be
performed against the DB2 server. In order to resolve this issue you must
follow the post-installation tasks in the DB2 Fixpack ReadMe file related to
binding package "db2schema.bnd", and grant access to this package to PUBLIC:
db2 BIND /db2schema.bnd BLOCKING ALL GRANT
PUBLIC sqlerror continue
This action only needs to be performed
once for every database in the DB2 server, not for all clients.
- When installing Performance Center, if IIS is the default web server, it
is strongly recommended that an actual domain user is selected to run the
service, and not the Local System account. Also, that user must be in the
administrators group.
Bug Fixes
| Bugs Fixed in Version 2.6.2 |
| Bug |
DBMS |
Version |
Description |
| 4093 |
All |
All |
Getting an error "Exception caught: Number: -2147467259 Source: Description
LastDllError()" during the installation of Performance Center. |
| 5600 |
All |
All |
Getting 0 datasources when using a trial license. |
| Bugs Fixed in Version 2.6.1 |
| Bug |
DBMS |
Version |
Description |
| 4101 |
All |
All |
DATASOURCE_REGISTRATION: Registered new DS not displayed until
Performance Center is restarted. |
| 4205 |
All |
All |
No scroll bar appears in Web Client when there are many data sources
and the Web Client is maximized. |
| 4801 |
All |
All |
OS Monitoring continues after datasource is disabled. |
| 4953 |
All |
All |
Chart graph from previous Historical report used when new report is
generated. |
| 4954 |
All |
All |
Export Report options not available in 2.5.2 Historical Reports. |
| 5077 |
All |
All |
Cannot add periods to Enterprise Database Availability Comparison to
Baseline report. |
| 4254 |
Oracle |
10g |
ALERTS: Deadlock violated threshold of 0 with a value of
3.28947368421053E-03. |
| 4774 |
Oracle |
10g |
Statistic "Free memory" SQL not correct for Oracle 10 sga_target -
returns error. |
| 4792 |
Sybase |
12.5 |
WEB_CLIENT: Graphs are not automatically refreshed. |
| 4795 |
Sybase |
12.5 |
WEB_CLIENT: All values/graphs seem to increase all the time. |
| Bugs Fixed in Version 2.6 |
| Bug |
DBMS |
Version |
Description |
| 4110 |
All |
All |
Home Page: Error "[DATAABS-3092] Unable to acquire statistic value for
stat id". |
| 4179 |
All |
All |
CLNTSERV and CLTRTER errors when right-clicking datasource and
selecting threshold. |
| 3241 |
All |
All |
Web Client crashes every night - have to restart Apache and
Performance Center. |
| 3715 |
DB2 |
V9 |
PC250 3509: No data is being stored in the Repository
database. |
| 4558 |
Oracle |
All |
Getting an error when trying to register an Oracle database "Failed to
initialize OCI Layer". |
| 4217 |
Oracle |
All |
Contention Health Index always shows 0% on all datasources. |
| 3368 |
Oracle |
All |
DATASOURCE: Many CLTRTER-3106 & CLTRTER-3118 data conversion
errors. |
| 3369 |
Oracle |
All |
Error SFTTREE-3025 when attempting to drill down into Memory, I/O, and
Users tabs. |
| 2178 |
SQL Server |
All |
Stored Procedures getting overwritten constantly. |
| 4134 |
SQL Server |
All |
Client is taking an hour or more to start and display in a large
monitoring environment of a 100 plus datasources. |
| 2112 |
SQL Server |
All |
Proc Plan Hit Ratio and Adhoc SQL Hit Ratio are incorrectly showing a
NULL. |
| 2177 |
SQL Server |
All |
REQ-4019 Cannot deploy the objects to datasource. |
Additional Resources
Licensing Your Embarcadero Technologies Product
All Embarcadero Technologies products include a 14-day trial
period. To continue using the product without interruption, we recommend that
you license it as soon as possible. See the steps outlined below to license
Performance Center. If
you have not yet purchased your Embarcadero Technologies product, contact [email protected], or [email protected] and [email protected]
for sales in the EMEA and Asia-Pacific regions, respectively.
Licensing Performance Center
To license the product, take the following steps:
1. You can
install the Performance Center Server and Client or only install the
Performance Center Client using the new MSI installation.
2. After
successful installation, open the Performance Center Client from the Desktop,
or go to Start > Programs > Embarcadero Performance Center >
Performance Center.
3. When the Performance Center Client starts
for the first time, the About Performance Center dialog is displayed. Click
Register to open the Performance Center Client 2.6.0 Registration
dialog.
NOTE: To register Performance Center, you need a valid
serial number and an active Developers Network (DN) account. This also applies
to the Trial version of Performance Center.
4. Enter the Serial Number
and the DN account number into the correct fields in the Performance Center
Client 2.6.0 Registration dialog and click Register.
5. After
successful registration of the Performance Center Client, select Manage
from the About Performance Center dialog to open the Embarcadero Product
License Manager dialog. This registers the Performance Center Server. It also
displays the number of server license add-ons that have been successfully
registered.
6. From the Embarcadero Product License Manager dialog
select Serial and then click Add to enter the valid serial
number for the Performance Center Server. The newly added serial number is
listed on the Unregistered Serial Numbers node. For this serial number to
become valid, expand the Unregistered Numbers node, right-click on the newly
entered serial number, and select Register. The Embarcadero Product
Registration dialog appears. Enter the correct DN account to register the
serial number for the server.
7. To add the add-on for the number of
data sources to be registered on the Performance Center Server, follow the
same steps used for registering the Performance Center Server.
NOTE: After registering the Performance Center Server and
Client, you need to restart the Performance Center Server for the License to
take effect.
If you install only the Performance Center Client, the
registration steps are the same, but only for the Client registration.
Embarcadero Technologies Product Support
The Embarcadero Technologies Web site is an excellent source for additional product information, including white papers, articles, discussion forums, and the Embarcadero Knowledge Base. Visit www.embarcadero.com/support, or click any of the links below, to find:
Embarcadero Technologies Technical Support
If you have a valid maintenance contract with Embarcadero Technologies, the Embarcadero Technical Support team is available to assist you with any problems you have with our applications. Our maintenance contract also entitles registered users of Embarcadero Technologies products to download free software upgrades during the active contract period. Evaluators receive free technical support for the term of their evaluation (14 days).
We encourage you to open technical support cases via the Technical Support request form. For additional information about Embarcadero Technologies Technical Support, visit the Support section of our Web site.
Embarcadero Technologies on the Web
To download evaluations of other Embarcadero Technologies products or to learn more about our company and our products visit us at www.embarcadero.com.